Subject: Tech Support Candidate - Pankaj Rana
From: Pankaj Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 05:01:17 -0400

Tech Support
Test

Name

Pankaj
Rana

E-mail

[email-masked]

Phone Number

(+91) 9773534787

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Sector 15

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Step 1:
check the internet connection should be properly connected.

Step 2: check the  browser setting or open any other website.

step:3 if all two steps are OK ,then try again ,else open window setting and
network troubleshoot and fix the problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1:
turn ON the speaker and put it on Bluetooth mode .

Step 2: turn on your mobile Bluetooth and search for new devices.

Step 3 : pair with the speaker Bluetooth .

What according to
you makes you a good candidate for customer service or technical support
job?

I have good understand skills and I can handle the problems
and find solution in a short time.

On a scale of 1 - 5
please rate your fluency in spoken English

4