Subject: Tech Support Candidate - Hariom Kushwaha
From: Hariom Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 02:47:52 -0400

Tech Support
Test

Name

Hariom
Kushwaha

E-mail

[email-masked]

Phone Number

(+91) 7037608887

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Varanasi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

step1:- First I will check whether my interred
search subject is right or not.

step2:- second I will check whether the proper internet connection is working or
not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

step1:- first I will turn on my Bluetooth
speaker and my mobile phone's Bluetooth

step2:- then I paired my Bluetooth speaker with my mobile phone.

step3:- then finally listen to my songs

What according to
you makes you a good candidate for customer service or technical support
job?

I have a good understanding of what client or customer
needs.

In my last office, I face many challenges in technical terms.

I have been using computers and laptops for the last 5 to 6 years.

On a
scale of 1 - 5 please rate your fluency in spoken English

4