Subject: Arabic Language Test - Suhail yaseen
From: Suhail yaseen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 04:29:08 -0400

| | Foreign Language Screening Test

Name | Suhail yaseen    /  (02) 7330924950    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer we are really sorry for the inconvenience that you faced we are working on your concern it turns out that there was an issue from the courier company identifying your address however we will update you at the earliest meanwhile you can still provide your current address thanks and warm regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am really apologetic for thr harm caused to you your request has been reported to the concerned team and you will be updated soon thanks for being part of our company have a great day

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