Subject: Tech Support Candidate - Kapil Pal
From: Kapil Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 01:51:11 -0400

| | Tech Support Test

Name | Kapil Pal
E-mail | [email-masked]
Phone Number | (+91) 7300663475
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Moradabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First we have to check our network
2.After that we have to check those website it's valid or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.speaker on
2.moblie bluetooth on
3.conect
4.play music

What according to you makes you a good candidate for customer service or technical support job? | According me a good candidate for a customer service it's nature and it's confdense.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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