Subject: Tech Support Candidate - Siva Kumaresan
From: Siva Kumaresan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 07:31:37 -0400

Tech Support
Test

Name

Siva
Kumaresan

E-mail

[email-masked]

Phone Number

(+91) 8072538941

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Chennai, Join After Relocate it

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Paramveer polytechnic college

System Admin

01/08/2022

12000

Previous Employer 1

Maha Electronics
Pvt.ltd

Printer Service Engineer

20/01/2016

8000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If show Error. Please Put a Ticket for Error.
After then solve the issue soon.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
settings,

Then Turn on the Bluetooth,

Pair the Both Mobile and Bluetooth Device

And then work a device successfully.

What according to
you makes you a good candidate for customer service or technical support
job?

Good Communication skills

And Good Technical Skills

On a scale of 1 - 5 please rate your
fluency in spoken English

5