Subject: Tech Support Candidate - Raj kiran Yadav
From: Raj kiran Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jul 2022 08:43:50 -0400

| | Tech Support Test

Name | Raj kiran Yadav
E-mail | [email-masked]
Phone Number | (91) 8917364661
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kundli, Haryana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Associate | 30th April 2021 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we would check the setting of system and check with the browser settings if then also the the same error is coming then we would restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on settings then click on bluetooth option and click on search and the devices name shows click on pair.
What according to you makes you a good candidate for customer service or technical support job? | According to me a good customer service is that we should provide the resolution so that the resolution provided him is satisfied is called good customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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