Subject: Tech Support Candidate - RAINA KUMARI
From: RAINA KUMARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 07:42:30 -0400

| | Tech Support Test

Name | RAINA KUMARI
E-mail | [email-masked]
Phone Number | (91) 7619891466
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Amethi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I get the error while opening a website, then I will do the following steps:

* First I will check the internet connection.
* Then I will refresh the page.
* If still exist, I will try with a different web browser.
* At last, I will ask others for help who have more knowledge about it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

The following steps are:

*First I will switch ON the speaker.
*Then enable the bluetooth button in my mobile.
*Then I will search device name and connect both the devices.

What according to you makes you a good candidate for customer service or technical support job? | Things which makes me a good candidate for the customer service or technical support job is that always ready to learn and improve my self, never give attitude.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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