Subject: Tech Support Candidate - Rahul Gupta
From: Rahul Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 04:44:17 -0400

| | Tech Support Test

Name | Rahul Gupta
E-mail | [email-masked]
Phone Number | (91) 9358882682
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Software Engineer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I reconnect internet connection.If problem will not solve then i open another website that other websites are loaded or not if problem is occur then i used another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will open bluetooth in phone and speaker if bluetooth is connected with another phone then i wll refresh the bluetooth and afte it check that bluetooth name is shown in bluetooth area or not if it is shown then connect with phone.
What according to you makes you a good candidate for customer service or technical support job? | Soft spoken, Good listener, Problem solver, Helpful, Team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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