Subject: Tech Support Candidate - Gagan .
From: Gagan . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 02:34:32 -0400

| | Tech Support Test

Name | Gagan .
E-mail | [email-masked]
Phone Number | (+91) 8917774581
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida Sector 62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I'll clear the browser's history and cache/cookies. After that, I'll try a different web browser. After that, I'll restart my system/device. After that, I'll log out and log back in to the account. After that, I'll restart internet network.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I'll on the power button of Bluetooth speaker. After that, I'll turn on Bluetooth in mobile phone. After that I'll pair the Bluetooth speaker with mobile phone. After that, both will be connected.

What according to you makes you a good candidate for customer service or technical support job?

My communication skill is very good and I've very good technical knowledge. I'm a BCA graduate with 85%. I also have very good knowledge related to networking and also my command on MS office. So  I think all this makes me a good candidate.
Thank You.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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