Subject: Tech Support Candidate - abhishek tiwari
From: abhishek tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 05:30:12 -0400

Tech Support
Test

Name

abhishek
tiwari

E-mail

[email-masked]

Phone Number

(+91) 8423262390

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

new ashok nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ZYBO Tech. Pvt. Ltd.

windows admin

10 june

25000

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First we
make sure internet connection is working or not.

after this if still site is not opening please reboot the device you use many
problems can sove by rebooting.

Make sure that site is down or for everyone or for you only not working ,in case
try to use another browser for checking.

Make sure you clear you history and cache for smooth use.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1.swipe down the top screen bar or open settings.

2.touch the b

Bluetooth icon and hold or search in settings.

3. open Bluetooth.

4.tap to pair new devices ,check available devices.

5.tap the Bluetooth devices you want to connect.

6.follow the popup instruction.

7.now you are connected to the device.

What according to
you makes you a good candidate for customer service or technical support
job?

because I have what it takes to fill the requirements

of this job to solve the customer problems using my customer service skill. I
have the experience and expertise in the area of customer support that is
required for the technical support.

On a scale of 1 - 5
please rate your fluency in spoken English

4