Subject: Tech Support Candidate - GAGAN TAYAL
From: GAGAN TAYAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 02:27:57 -0400

Tech Support
Test

Name

GAGAN
TAYAL

E-mail

[email-masked]

Phone Number

(91) 9058878297

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

NOIDA

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Speakers & Audio
MS EXCEL

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

When i try to open (www.ndtv.com) website it got
an error which was network error then i turned my network on and off then the
ndtv website which was there is gone.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1: Put
the speaker in pairing mode. Switch on the speaker and long press the Bluetooth
button on the device.

Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone  and
select the Bluetooth settings option.

Step 3: Wait for the phone to connect.

What according to
you makes you a good candidate for customer service or technical support
job?

Good Communication and interpersonal skills, customer focus,
approach and engage, be polite and a good listener.

On a scale of 1 - 5
please rate your fluency in spoken English

4