Subject: Tech Support Candidate - Priyanshi jain Priyanshi
From: Priyanshi jain Priyanshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jun 2022 06:08:25 -0400

Tech Support
Test

Name

Priyanshi
jain Priyanshi

E-mail

[email-masked]

Phone Number

(244001) 9756579632

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Moradabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1- Restart My Device

Many basic problems can be solved simply by restarting your device.

2- Make sure the internet connection works

3-Check if the website is down for everybody or just me

4- clear cache and try again

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1- Turn on
your Bluetooth speaker.

2- Turn on bluetooth in your device.

3- In bluetooth section,your speaker name will appear on bluetooth page.

4- On the name and pair your blutooth speaker and it will connect.

What
according to you makes you a good candidate for customer service or technical
support job?

Customer support is all about building a good
relationship with customers and helping them with their queries. One of the most
important skill for this is good listening skill. I am a good listener and i am
calm suitable for this role.

On a scale of 1 - 5 please rate your
fluency in spoken English

4