Subject: Tech Support Candidate - Kunjbihari Singh
From: Kunjbihari Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jun 2022 04:24:37 -0400

| | Tech Support Test

Name | Kunjbihari Singh
E-mail | [email-masked]
Phone Number | (441104447575) 9599099581
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | ADHARSH  NIKETAN KHODA COLONY   NOIDA Sector 62 UTTAR PRADESH 201301
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Align Connect Pvt Ltd | Technical support engineer and server support engineer | 20 Jun 2022 | 19k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

 Hardware, Networking and Server
 Operating Systems: Windows XP, Win7, Windows 8, Windows 10.
 Application:  Microsoft Office 2007,2010,2013 (Word, Excel, Power Point, Outlook)
Software Installation VICIDIAL Server And GO autodial Server.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .

What according to you makes you a good candidate for customer service or technical support job? | Attitude always first. a smiley face with pleasant physical appearance is an additional advantage.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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