Subject: Tech Support Candidate - Prakash Jha
From: Prakash Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 07:57:11 -0400

| | Tech Support Test

Name | Prakash Jha
E-mail | [email-masked]
Phone Number | (91) 9718667144
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nager
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Basic computer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First u check your internet connection. If your internet connection is good then re start your page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on your speaker then 2nd turn on your bluetooth in your mobile phone...then long press on bluetooth icon..and select your bluetooth name.
What according to you makes you a good candidate for customer service or technical support job? | I don't have any experience of this line....but I have confidence to done my work at very good level..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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