Subject: Tech Support Candidate - Roshan Singh
From: Roshan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 05:11:19 -0400

| | Tech Support Test

Name | Roshan Singh
E-mail | [email-masked]
Phone Number | (91) 7011929532
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Saket
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Arvato | Customer service executive | 30th june | 23500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Sir you can do one thing

First of all you can do restart of your system
If cx said I have already Done so ask cx so you can open the chrome browser and there have showing one incognito tab please click that option and search

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open to Bluetooth and Check name of the Bluetooth and pair it
What according to you makes you a good candidate for customer service or technical support job? | Good
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |