Subject: Tech Support Candidate - Komal Kumari
From: Komal Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 05:20:04 -0400

| | Tech Support Test

Name | Komal Kumari
E-mail | [email-masked]
Phone Number | (+91) 9341437256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Whitehat jr | Business Development Executive | November | 12000
Previous Employer 2 | Tech Mahindra | Associate SUPPORT | 24 May | 22000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Do TS, do refresh, restart the network, done reboot, and then switch of and on then try to check.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth of device, click on that then open the bluetooth of the another device then connect it.
What according to you makes you a good candidate for customer service or technical support job? | Linient and active listner
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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