Subject: Tech Support Candidate - Govind Bhooplam
From: Govind Bhooplam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 12:55:45 -0400

Tech Support
Test

Name

Govind
Bhooplam

E-mail

[email-masked]

Phone Number

(91) 8979117640

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Bijnor

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Fresher

Previous
Employer 2

Fresher

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
Bluetooth speaker switch on and mobile phone Bluetooth is on then searching a
new device that are paired in speaker thean connect

What according to
you makes you a good candidate for customer service or technical support
job?

My attitude, passion and ability to listen. To deal with
customers you need to be assertive and a problem solver.

On a
scale of 1 - 5 please rate your fluency in spoken English

2