Subject: Tech Support Candidate - ABAY SINGH
From: ABAY SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 11:57:28 -0400

Tech Support
Test

Name

ABAY
SINGH

E-mail

[email-masked]

Phone Number

(+91) 6005199058

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Jammu

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Server

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Clear the browser's history and
cache/cookies.

2.Try a different web browser.

3.Restart computer/device.

4.Log out and log back in to the account.

5.Restart internet network.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

My language and my dealings.

On a scale of 1 - 5
please rate your fluency in spoken English

3