Subject: Tech Support Candidate - ANANT KUMAR
From: ANANT KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 22:06:18 -0400

Tech Support
Test

Name

ANANT
KUMAR

E-mail

[email-masked]

Phone Number

(+91) 6202096358

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ranchi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

CONCENTRIX

ADVISOR

11500

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will go through the error details. If
it's internet issue,it will be checked and gets corrected.

Second if system needs troubleshoot,i will go through the steps like checking
plug and cables,storing the information and send it to microsoft.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1.Switching on the bluetooth of speaker and phone.

2.Search for the speaker's name in the available

devices on phone.

3.Click on speaker's name to get connected.

What according to
you makes you a good candidate for customer service or technical support
job?

My technical skills and most important my interest in
technical field.

On a scale of 1 - 5 please rate your
fluency in spoken English

3