Subject: Tech Support Candidate - Sushil Kumar
From: Sushil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 11:12:08 -0400

Tech Support
Test

Name

Sushil
Kumar

E-mail

[email-masked]

Phone Number

(201301) 8521068003

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Noida sector 15

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Previous Employer 1

Na

Na

Na

Previous
Employer 2

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i would check if the system is connected
to the internet. And then i will clear cache and cookies of the browser. If it
still does not work i would try to open the same website in other browser or
incognito tab.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on the Bluetooth of the phone and turn on
the mobile speaker.

What according to you makes you a
good candidate for customer service or technical support job?

Customer satisfaction is more important in both
role.

On a scale of 1 - 5 please rate your fluency in
spoken English

3