Subject: Tech Support Candidate - Vibhor Rajput
From: Vibhor Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 02:54:41 -0400

| | Tech Support Test

Name | Vibhor Rajput
E-mail | [email-masked]
Phone Number | (+91) 7037326802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i checked my internet connection then also check my connection speed. I will also check type web address.After this i will open this page in Incognito mode.In the end i will contact to website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Put the speaker in pairing mode
2-Switch on Bluetooth on mobile phone.
3-Wait for the phone to connect.
4-Connect and play music.

What according to you makes you a good candidate for customer service or technical support job?

According to me i have knowledge of IT field because i have completed my graduation in B.C.A. & post graduation in M.C.A.. I also have knowledge of  programming and solve all technical query of customers.
I can also work on technical support job.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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