Subject: Tech Support Candidate - Dharmadev Khatua
From: Dharmadev Khatua <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jun 2022 02:49:58 -0400

Tech Support
Test

Name

Dharmadev
Khatua

E-mail

[email-masked]

Phone Number

(+91) 6370899586

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Reset my Device.

2.Make sure the internet connection works.

3.check if the website is down for everybody or just me.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1-Open the setting app

2.Navigate to connected devices, and turn on the Bluetooth toggle switch, if its
not enabled.

3.select Bluetooth to view the options.

4.Select pair new device to place the Bluetooth device in pairing mode.

5.Look for the Bluetooth speakers name on the list. Be patient as it may take a
moment to show up.

6.select the speakers name to connect to it.it takes a few seconds for the
devices to pair. when done, the screen shows that speakers is
connected.

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about your attitude in addition to your academic qualification, like you should
be soft spoken, good listener, problem solver, helpful, team builder and know
how to engage the people well

On a scale of 1 - 5 please rate your
fluency in spoken English

4