Subject: Tech Support Candidate - Rohit Heer
From: Rohit Heer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jun 2022 02:30:10 -0400

Tech Support
Test

Name

Rohit
Heer

E-mail

[email-masked]

Phone Number

(+91) 8264462126

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Phagwara, punjab

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Previous Employer 1

NA

NA

NA

Previous
Employer 2

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all, I am gonna see what the error is,to
understand the problem. If the problem is with my computer network then I am
going to solve it by checking internet connectivity, website address is correct
or not, restart the router ,rebooting system.  But if problem is with the
website,I will contact website owner or administrator .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all turn on the Bluetooth speaker and change its mode to Bluetooth then on your
mobile turn on your  Bluetooth and pair your Mobile with Bluetooth speaker.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me the things that make a candidate  for customer  support  job is that
the communication skills must be good, polite nature, patience and good
technical knowledge.

On a scale of 1 - 5 please rate your
fluency in spoken English

4