Subject: Tech Support Candidate - Sahil Suri
From: Sahil Suri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 14:25:56 -0400

Tech Support
Test

Name

Sahil
Suri

E-mail

[email-masked]

Phone Number

(011) 7011561343

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ramesh Nagar, New
Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check whether my Internet connection is
working or not.

Try to update my browser if not updated.

I will check whether I am connected to WIFI or not.

Restart the device.

Try a different web browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Switch on the Bluetooth on your
device(system).

2. Now switch on the Bluetooth device.

3. Click on search new device.

4.After finding the device name, click on that and start pairing it.

5. Now a code will generate, click on pair.

6. Your Bluetooth is connected to your Mobile.

What according to
you makes you a good candidate for customer service or technical support
job?

Helpful, Polite, Good manners to talk, Always ask at last "is
there I can help you", Problems solver, have some patience.

On a
scale of 1 - 5 please rate your fluency in spoken English

4