Subject: Tech Support Candidate - Dudyala Teja sreekae
From: Dudyala Teja sreekae <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 10:06:55 -0400

| | Tech Support Test

Name | Dudyala Teja sreekae
E-mail | [email-masked]
Phone Number | (+91) 6302894668
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rayachoti
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Antivirus, harddisks, troubleshooting

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sree infotech | Technical support | 06/05/2022 | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I check the internet connection whether it is stable ot not then I'll  try it again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly turn on bluetooth option from those devices then tap on check nearby devices option on  mobile then it will find and then i connect my phone to bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Patience and consistency is the major parts in our life or our job talking skills also important to work as a customer care representative
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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