Subject: Tech Support Candidate - Ajeet Singh
From: Ajeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 03:53:47 -0400

Tech Support
Test

Name

Ajeet
Singh

E-mail

[email-masked]

Phone Number

(+91) 9897510950

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

SAHARANPUR

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Window Server Administrator

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

CPPRI

Administrative Executive IT

19.08.2020 to Currently
Working

27500/-

Previous Employer 1

CPPRI

JRF

02.08.2016 to
31.07.2020

31500/-

Previous Employer 2

CPPRI

Project Assistant

02.12.2014 to
01.08.2016

18000/-

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over
Email
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

You have
issues with your network connection. if Your Internet connection is ok then
service provider might have blocked access to specific websites, e.g., YouTube,
Blogger, or maybe a personal domain. Your Windows Firewall is blocking access to
a particular website. Your browser is loading the webpage from its internal
cache. and you want to help with our administrator

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

To pair to
a Windows laptop or desktop, make sure Bluetooth is enabled by either
right-clicking the Bluetooth icon in the Notifications area or going to Control
Panel > Hardware and Sound > Devices and Printers. Select the device in
the list and enter a PIN if prompted and select Connect.

What
according to you makes you a good candidate for customer service or technical
support job?

My short term goal is to get a job in reputed
company. and my long term goal is to achieve a good position where i can build
my career & help them organization.

On a scale of 1 - 5
please rate your fluency in spoken English

3