Subject: Tech Support Candidate - aryan sanjay arora
From: aryan sanjay arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 15:59:21 -0400

Tech Support
Test

Name

aryan
sanjay arora

E-mail

[email-masked]

Phone Number

(+91) 9643237133

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

chawri bazar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MacOS

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

N/A

Previous
Employer 2

N/A

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

first, we have to figure out where the problem is
by following some steps:

1. open a new tab and check to see if we can load another website like
facebook.com.

if we can open another site that means the problem

is with certain websites only.

if we cannot open another site, continue to step2.

2. launch another browser , like google chrome, internet explorer and try to
open the site we were having problem with,

if the site works in another browser then we

conclude that problem is with our browser which

we were using.

if site doesn't work in another browser, check out

the problem happens in all web browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

steps:

1. turn on the speaker.

2. go to settings in your mobile phone

3. and search for bluetooth option.

4. search for the speaker name in bluetooth and click

on it.

5. wait for it until it shows connected.

6. when its connected your speaker will also make

some kind of sound.

What according to you makes you a
good candidate for customer service or technical support job?

In my opinion my troubleshooting and communication skills are
good enough to give someone satisfiable solution to the problem.

On a
scale of 1 - 5 please rate your fluency in spoken English

4