Subject: Tech Support Candidate - Jatin Kaushik
From: Jatin Kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 10:01:08 -0400

Tech Support
Test

Name

Jatin
Kaushik

E-mail

[email-masked]

Phone Number

(91) 8006616107

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Dadri goutambudha nagar

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Knowledge of DHCP,
DNS, ACTIVE DIRECTORY & Exchange server

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1: Firstly check your internet connectivity.

If your computer system is connect properly to the internet . After
that

Step 2 : Check if the website is not blocked.

Step 3: if website is private so give the permission which is needed.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1 : power on your speaker's

Step 2:  activate  Bluetooth mode in your Bluetooth speakers.

Step 3: after that activate Bluetooth mode in your mobile handset.

Step 4: search active Bluetooth devices and select that device you would like to
connect.

Step5: pair your device with give the permission which is needed.

Apply these steps your speaker is connected to the mobile.

What
according to you makes you a good candidate for customer service or technical
support job?

Yes

On a scale of 1 - 5
please rate your fluency in spoken English

3