Subject: Tech Support Candidate - Muskan Beriwal
From: Muskan Beriwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 09:08:23 -0400

Tech Support
Test

Name

Muskan
Beriwal

E-mail

[email-masked]

Phone Number

(208014) 7458006442

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kanpur

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will make sure that internet connection
is working or not then I m gonna check the website is down for me  or everyone.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step1 -  open the Bluetooth function.

Step2-.  Tap pair new device  name.

Step3- Tap the name of the Bluetooth device you want to pair with your
device.

The device will show the connection

What according to
you makes you a good candidate for customer service or technical support
job?

Good communication skills and to understand the phycology of
the coustomer needs.

On a scale of 1 - 5 please rate your
fluency in spoken English

4