Subject: Tech Support Candidate - Priyanka Karn
From: Priyanka Karn <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 05:06:15 -0400

Tech Support
Test

Name

Priyanka
Karn

E-mail

[email-masked]

Phone Number

(+91) 7999894454

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

GURGAON

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Winntus scoffolding pvt ltd

Bussiness process

18/06/2022

15000

Previous Employer 1

Mofsl

Adviser

30/12/2021

20000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all type the correct website will fix
the error...

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Switch on

2.bloothooth on

3. Pairing device scane match with correct device Mac address.

5. Sharing and playing song

What according to you makes you a
good candidate for customer service or technical support job?

Listen first and then speak it makes my communication
better.

On a scale of 1 - 5 please rate your fluency in
spoken English

3