Subject: Tech Support Candidate - Pradyumn Yadav
From: Pradyumn Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 01:24:39 -0400

| | Tech Support Test

Name | Pradyumn Yadav
E-mail | [email-masked]
Phone Number | (+91) 6388673072
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiamart | Teleassociate | 24 april | 10000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check i am connected with internet if problem resolved then ok otherwise i will go to browser setting and i will change setting as per requirement

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.ON bluetooth of both mobile and speaker
2.After that i will check in bluetooth option where my speaker is shown
3.If i geted my speker name then i will tap on speaker name and after that i can connected with mobile to speaker

What according to you makes you a good candidate for customer service or technical support job? | Because I have a experience in teleassociate and also i know some  basic technical knowldge .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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