Subject: Tech Support Candidate - Sachin Kaushik
From: Sachin Kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 12:31:31 -0400

| | Tech Support Test

Name | Sachin Kaushik
E-mail | [email-masked]
Phone Number | (+91) 9540990577
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Times of India | CRM Executive | currently working | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check my internet connection.
2. I will refresh the page.
3. I will check other websites are opening or i am getting the same error.
4. If I am getting the same error it is due to internet connection otherwise I will close the browser and reopen for troubleshooting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open your Phone bluetooth.
2. Search for new devices.
3. Select on the Bluetooth Speaker name.
4. Click on the pair option on the phone.
5. Now Bluetooth speaker is connected to the phone.

What according to you makes you a good candidate for customer service or technical support job? | My speaking skills, convincing power, dedication, punctuality.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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