Subject: Tech Support Candidate - Mukesh Singh
From: Mukesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 04:07:34 -0400

Tech Support
Test

Name

Mukesh
Singh

E-mail

[email-masked]

Phone Number

(+91) 8193934969

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurgoan

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

tech mahindra ltd

customer care
executive

currently working

13500

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

step1. try to delete cookies

step2. clean the browser

step3. reset the browser

step4. restart the browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

step1. turn
on bluetooth on phone and turn on the bluetooth speaker

step2. pair the phone with bluetooth speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

I'm from technical background and i worked in customer service
and i can handle the pressure and can work with patiently with the
customers.

On a scale of 1 - 5 please rate your fluency in
spoken English

3