Subject: Tech Support Candidate - Ram Veer
From: Ram Veer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 03:42:40 -0400

Tech Support
Test

Name

Ram
Veer

E-mail

[email-masked]

Phone Number

(+91) 8279929616

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sangam vihar,south
delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mk teknology1

Validation engineer

May
2022

20000

Previous Employer 1

Digital controls and
automation

Site engineer

May 2020

17000

Previous Employer 2

Edge telecom

Site
engineer

June 2019

15200

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step1:check for internet connection.

Step2:check for internet speed.

Step3:open browser

Step4:search for the websites again.

Step5:check for website name is correct or not then again open
website.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step1:open mobile Bluetooth and press on for
Bluetooth speaker and also select BT mode.

Step2:scan for BT SPEAKER name on mobile BT scan list.

Step3:select the BT name to connect and pair.

What according to
you makes you a good candidate for customer service or technical support
job?

I am from technical background and understand the things and
can support for help.

On a scale of 1 - 5 please rate your fluency in
spoken English

2