Subject: Tech Support Candidate - Ria Arya
From: Ria Arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jun 2022 12:25:02 -0400

| | Tech Support Test

Name | Ria Arya
E-mail | [email-masked]
Phone Number | (247667) 7310884505
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Roorkee
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | NA | |
Previous Employer 1 | | NA | |
Previous Employer 2 | | NA | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.i think website is definitely wrong
2.If the error is from a computer user then I would try to bake it and open it again because it could be a network issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Connect Bluetooth speaker, put the speaker in pairing mode and switch on Bluetooth on mobile phone, wait for the phone connect .
Music playing now.......!!!

What according to you makes you a good candidate for customer service or technical support job?

I think, experience !!!!!
we should have a better experience.
But i don't have any experience right now
If we try to learn any work, then we can do all work easily
That's how bwe can be better!!!!!

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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