Subject: Tech Support Candidate - Chandan Kumar Chandan
From: Chandan Kumar Chandan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jun 2022 11:45:39 -0400

Tech Support
Test

Name

Chandan
Kumar Chandan

E-mail

[email-masked]

Phone Number

(91) 9199909795

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Electronic city
banaglore

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Software
troubleshooting

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro

Project engineer

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

We have to check proxy and zscalar.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Step1- first we have to enable Bluetooth on mobile.

Step2- power on of speaker

Step3- pair mobile and Bluetooth speaker

What according to you makes you a good candidate
for customer service or technical support job?

First, I
think is experience, you can always have a better trust to someone who has
experience of doing something and their achievements on that.

On a
scale of 1 - 5 please rate your fluency in spoken English

4