Subject: Tech Support Candidate - Md Yusuf
From: Md Yusuf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jun 2022 04:28:56 -0400

Tech Support
Test

Name

Md
Yusuf

E-mail

[email-masked]

Phone Number

(91) 6204525534

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Shaheen Bagh

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
advance
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

iPacesetters solution Pvt

Sr System
administration

3/5/2018

38000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I have to check internet is working or not
that system then after I will check LAN connectivity.I will run ipcofig command
for correct DNS.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

We need to
on bluetooth speaker then on bluetooth on mobile and search the BT and select to
connect.and play whatever you want

What according to
you makes you a good candidate for customer service or technical support
job?

I have good experience as technical support .I have experience
to handle the client issue.

On a scale of 1 - 5 please rate your
fluency in spoken English

4