Subject: Tech Support Candidate - Kumail Akhtar
From: Kumail Akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Jun 2022 09:12:09 -0400

Tech Support
Test

Name

Kumail
Akhtar

E-mail

[email-masked]

Phone Number

(110020) 8650058345

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Okhla, New Delhi

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Network problem

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open the
Bluetooth to connect mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

Goob ability to sure customer

On a scale of 1 - 5
please rate your fluency in spoken English

1