Subject: Tech Support Candidate - Yashwant Pancholiya
From: Yashwant Pancholiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Jun 2022 00:55:17 -0400

Tech Support
Test

Name

Yashwant
Pancholiya

E-mail

[email-masked]

Phone Number

(313024) 9694179192

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Udaipur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

My first
step will be to check that what kind error is it, is it technical or is it
computer problem. IF there is a network issue then I'm going to disconnect the
network and will connect it again . If the problem still there I will  trouble
shoot the network from setting

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on
your  mobile Bluetooth

Turn on your speaker and put it on Bluetooth mode

go to setting in mobile

find the username of Bluetooth speaker

click on that username

it will automatically gets connected

What according to
you makes you a good candidate for customer service or technical support
job?

Active voice

Good Understanding

Good listener

Good Communication level

able to find a way, in any situation

On a scale of 1 - 5
please rate your fluency in spoken English

4