Subject: Tech Support Candidate - vivek kumar raushan
From: vivek kumar raushan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jun 2022 06:32:59 -0400

Tech Support
Test

Name

vivek kumar
raushan

E-mail

[email-masked]

Phone Number

(110059) 8539069381

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

vikash nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

transline technology

support executive

present

185000

Previous Employer 1

spacenet internet service pvt
ltd

network engneer

07-09-2021

165000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Open a new tab and check to
see if you can load another website like google.com or mozilla.org.

If you can open another site, skip down to The problem only happens with certain
websites.

If you can't open another site, continue on to the next step.

Launch another browser, like Internet Explorer or Microsoft Edge, and try to
open the site you were having problems with.

If the site works in another browser, see The problem only happens in
Firefox.

If the site doesn't work in another browser, check out The problem happens in
all web browsers.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put the speaker in pairing mode. Switch on the
speaker and long press the Bluetooth button on the device.

What
according to you makes you a good candidate for customer service or technical
support job?

Its all about your attitude in addition to your
academic qualification, like you should be soft spoken, good listener, problem
solver, helpful, team builder and know how to engage the people
well.

On a scale of 1 - 5 please rate your fluency in
spoken English

1