Subject: Tech Support Candidate - Manjeet singh Manjeet
From: Manjeet singh Manjeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jun 2022 06:27:40 -0400

Tech Support
Test

Name

Manjeet
singh Manjeet

E-mail

[email-masked]

Phone Number

(+91) 8210388077

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sec 44

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If the website is not opening, then first of all
I will check the internet connection and then if it is not open then I will
change browser to open the website.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all i will go to my mobile’s setting then find the option of bluetooth in my
device setting and Go inside the one which will appear on the third place from
the upper, after that there will be a bluetooth connection, do it on if it is
off. And then find your device whatever you want to do Bluetooth on your device
whom to connect and then both the device will be connected.

What
according to you makes you a good candidate for customer service or technical
support job?

I think that I am a good listener, so I
understand something very quickly and after listening to it, I understand and
think well for it. And i have good problem solving skill also .

On a
scale of 1 - 5 please rate your fluency in spoken English

3