Subject: Tech Support Candidate - Rashmi Yadav
From: Rashmi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jun 2022 07:52:32 -0400

Tech Support
Test

Name

Rashmi
Yadav

E-mail

[email-masked]

Phone Number

(91) 8003519131

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Jaipur

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Salesforce

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro ltd

Windows admin L1

16

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i try with diffent browser.

Disable ad- blockers.

Make sure java script is enabled in my computer.

Last i  will do restart Dnssetting

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

In android
phone go to setting on the bluethooth.

Select pair new device and then tap the speakers name.

What according to
you makes you a good candidate for customer service or technical support
job?

My learning powers and my dedication to my work .

On a
scale of 1 - 5 please rate your fluency in spoken English

4