Subject: Tech Support Candidate - Banti Shishodia
From: Banti Shishodia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jun 2022 05:32:21 -0400

| | Tech Support Test

Name | Banti Shishodia
E-mail | [email-masked]
Phone Number | (91) 9717438920
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aegis | CCE | 2015 | 8k
Previous Employer 1 | Insync business solutions | CCE | 2017 | 12k
Previous Employer 2 | Vivo | CCE | 2022 | 24k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First i need to check the internet connection
2. To clear the browser the history and clear the browsing data.
3.Try to check in other browser for confirmation problem in browser or website.
4.check the browser update if available then install latest version in computer

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we need to open device Bluetooth and also open the Mobile phone Bluetooth then pair the device and connect.
What according to you makes you a good candidate for customer service or technical support job? | I have customer support experience approx 6 year and I have good knowledge in technical. I want job in technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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