Subject: Tech Support Candidate - ANKIT Likhar
From: ANKIT Likhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Jun 2022 02:43:34 -0400

| | Tech Support Test

Name | ANKIT Likhar
E-mail | [email-masked]
Phone Number | (+91) 8982237422
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Insurance dekho | Sales executive | 11 March 2022 | 19000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the internet.
Check the net cable.
Retry to log in.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on mobile phone bluetooth.
Turn on speaker.
Search the speaker divice on mobile phone bluetooth.
Select the speaker and pair the speaker and it's connected.

What according to you makes you a good candidate for customer service or technical support job?

Knowledge of technical and hardware as well as I have made pc for my friends.
As well I am good in handling the costomer and solving the problems

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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