Subject: Tech Support Candidate - Manjot Singh
From: Manjot Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jun 2022 01:49:54 -0400

Tech Support
Test

Name

Manjot
Singh

E-mail

[email-masked]

Phone Number

(91) 9653660261

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Dlf phase 3 Gurgaon

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

CMS IT SERVICES PVT LTD

Desktop Support
Enginner

N.A

22510

Previous Employer 1

IND INNOVATION PRIVATE
LIMITED

System Support Enginner

13/10/2021

13000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly I
will clear the history and cookies for the browser. Secondly I will reset
internet explorer settings.Third Step I will ask to user check another browser
and browser was same error i will ask to user check the internet connectivity
for your internet and suggest connect the hotspot and check

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1.Go into your computer settings and click on device .

2.Make sure Bluetooth is turned on by sliding the button across

3.Now pair your Bluetooth speaker by turning Bluetooth on

What according to you makes you a good candidate
for customer service or technical support job?

I will
resolve the all customer issue resolved on priority . Resolving the customer
hardware issue related and hdd and keyboard ram replacement.i have resolve the
all query on time

On a scale of 1 - 5 please rate your
fluency in spoken English

4