Subject: Tech Support Candidate - Ashutosh Sharma
From: Ashutosh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Jun 2022 07:30:51 -0400

Tech Support
Test

Name

Ashutosh
Sharma

E-mail

[email-masked]

Phone Number

(122016) 6263835526

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Os

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We've to see the hyperlink should be correct
before browsing it sometimes their is a system error it means your browser is
not able to get a link

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First open
the Bluetooth of your device or your speaker after searching is stated and check
out the name of your speaker with your phone after that click on the speaker
name when it gets connected with your phone you get a notification like pair so
click on that and get paired..

What according to you makes you a
good candidate for customer service or technical support job?

Active listening,problem solving, handling clients stress and
making them calm and satisfied them

On a scale of 1 - 5
please rate your fluency in spoken English

3