Subject: Tech Support Candidate - Somia .
From: Somia . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Jun 2022 08:53:02 -0400

Tech Support
Test

Name

Somia
.

E-mail

[email-masked]

Phone Number

(91) 9991581208

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Concentrix

CSA

25/05/2022

25k

Previous Employer 2

Teleperformance

CSA

10/01/2020

20k

In your past
experience you have (select all that applies)

Interacted
with customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If we get any error while opening the website
first we should have to check the website link is correct or not if that is
correct then we will clear  chache and cookies and can try after some time.
There can be internet issue as well so we have to fix that issue as well. Issue
can be because of web browser so first we have to disable the firewall and then
try the link on other web browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn on
the Bluetooth in your phone.

2. Search for the speaker device.

3. Connect the device with the phone Bluetooth.

4. You can start your speaker.

What according to you makes you a
good candidate for customer service or technical support job?

According to me hardwork is the key to success. Try to lear
new things and improve yourself. Help the needy people and always stay positive.

On a scale of 1 - 5 please rate your fluency in
spoken English

4