Subject: Tech Support Candidate - Md Farhan
From: Md Farhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Jun 2022 08:54:34 -0400

| | Tech Support Test

Name | Md Farhan
E-mail | [email-masked]
Phone Number | (110025) 8709741793
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Batla house
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Operating system

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Just by changing the internet connection or filling the ip address manually

Please list the steps to connect a Bluetooth speaker to your mobile phone.

At first
We'll turn on the bluetooth
Then we'll pair it
And then we can use the speaker from our hanset

What according to you makes you a good candidate for customer service or technical support job? | May be because i can adapt in any situation and can convince anyone easily after few minutes of conversation
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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