Subject: Tech Support Candidate - Priya Bhardwaj
From: Priya Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Jun 2022 04:25:01 -0400

Tech Support
Test

Name

Priya
Bhardwaj

E-mail

[email-masked]

Phone Number

(91) 8077720734

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

meerut

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First try to check whether we are getting ping
response or not.

we will check if there is any firewall or blockage applied.

we will check if there is any proxy enabled on computer.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. we will open Bluetooth setting in mobile phone settings and
enable the Bluetooth.

2.turn on the Bluetooth speaker.

3.scan Bluetooth speaker name in settings.

4.once found the speaker name select and connect Bluetooth speaker to mobile
phone.

What according to you makes you a good candidate
for customer service or technical support job?

1. Be
polite and confident with customer in call or in chat.

2. To have a good knowledge.

On a scale of 1 - 5 please rate your
fluency in spoken English

4