Subject: Tech Support Candidate - Shivam kumar Shivam kumar
From: Shivam kumar Shivam kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 04:18:18 -0400

Tech Support
Test

Name

Shivam
kumar Shivam kumar

E-mail

[email-masked]

Phone Number

(203129) 8006967054

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Anand vihar Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

Previous Employer 1

na

Previous
Employer 2

na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I found
the customer problem after that I what is the problem our customer and analysis
costumers problems after that I provide the solution.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

on the
Bluetooth device and after that search our system device and paired and after
that connect the device.

What according to you makes you a
good candidate for customer service or technical support job?

if any candidates see error in system and after that he needs
help.

On a scale of 1 - 5 please rate your fluency in
spoken English

4